Medical Support Programs

Dear Patient, we want to make our cooperation as comfortable as possible for you and are pleased to offer you 3 categories of service in our Clinic: Standart, Gold, Platinum.

Service Category "Standard"

This category does not provide any personal service options, the interaction between the Patient and the Clinic is carried out through a single Department for work with clients, while K + 31 guarantees the highest level and a full range of medical services. The Standard category is an ideal choice for those who value a combination of practicality and quality.

Gold Service Category

The category implies the presence of a personal manager who oversees the patient in solving all non-medical issues:

  • You can make an appointment by an individual phone number, a reminder of an appointment
  • Clinic meeting and escort
  • Sending research results by mail
  • Maintaining a “calendar” of visits to the Clinic, an early reminder of the need for a second and / or preventive visit, drawing up an individual schedule
  • Informing about promotions held in the Clinic
  • Account Control

Outpatient care is carried out in the VIP zone, in case of hospitalization in the hospital comfortable wards of various categories are provided.

The patient is assigned a doctor who owns all the medical information and is a personal medical curator.

At the request of the patient, it is possible to organize consultations of leading medical specialists in Moscow on the basis of the Clinic.

The Gold service options package is the best choice for those who are used to value their time and receive the highest quality medical services.

Category of service "Platinum"

This category implies the presence of a personal manager who oversees the patient in solving all non-medical issues:

  • 24-hour appointment by individual phone number, appointment appointment reminder
  • Clinic meeting and escort
  • Sending research results by mail
  • Maintaining a “calendar” of visits to the Clinic, an early reminder of the need for a second and / or preventive visit, drawing up an individual schedule
  • Informing about promotions held in the Clinic
  • Account Control

And:

  • Escort of the patient for consultation in other healthcare facilities (if necessary)
  • Assistance in organizing certain types of medical services at home
  • Outpatient care is carried out in the VIP zone, in case of hospitalization in the hospital comfortable rooms of various categories are provided
  • At the request of the patient, it is possible to organize consultations of leading medical specialists in Moscow on the basis of the Clinic

The patient is assigned a doctor who owns all the medical information and is a personal medical curator, the patient is managed under the personal supervision of the Chief Physician.

The Platinum service category will be a worthy choice for someone accustomed to maximum comfort and the highest quality of services.


Medical Support Programs

Service Standard Gold Platinum
Personal nurse + +
Permanent parking pass + +
VIP service + +
Unscheduled reception + +
Home Health Services +
Organization of consultations, including home visits +
Individual nursing post * +
Ordering meals on an individual menu +
Stay in a hospital with increased comfort +

* Available at K + 31 Lobachevsky Clinic