I was admitted to the radiation therapy department after receiving a referral from the hospital for a stereotactic liver procedure. Before coming to your clinic, I had visited two other hospitals. At both, the doctors didn't even fully examine the CT disc and immediately agreed to perform the procedure. At the first, the doctor said they would hold a consultation, but only to complete the paperwork. The consultation refused, even though this same doctor was the only radiologist present. At the second, the head of the department, also without properly examining the CT scan, said he would remove the lesions in one session. Then I read the reviews... I was terrified. Then my attending physicians at the hospital (very good and caring) took matters into their own hands and discovered that there is a NAME in radiation therapy, and specifically in stereotactic liver surgery, in Moscow. It was Volkova from K+31. After dealing with empty spaces and medical scams, I had given up hope and was simply shocked. Darya Mikhailovna requested an MRI and carefully and thoroughly reviewed the CT and MRI scans. She planned the schedule. I attended the sessions for two weeks. There were no delays. The nursing staff is not only friendly and caring with patients, they are competent, and they offer helpful tips that they should know, but, unfortunately, in most clinics, they don't. The atmosphere in the department is amazing. Warmth, hope, professionalism, and a genuine interest in each patient. All of this is thanks to Darya Mikhailovna. Due to my illness, I visit many medical institutions, both free and private. I encounter arrogant, extremely unqualified, and simply not very smart doctors, and poorly trained, bordering on rude nursing staff. Unfortunately, it's all over the place. For the first time in many years, I've found a department whose director is not only a talented, highly qualified specialist, but also an excellent leader. Darya Mikhailovna is constantly at work. I've been managing intelligent people for many years, and I see that Volkova and the entire staff never waste a minute of their time. At the same time, you can always ask a question to Darya Mikhailovna, who is incredibly busy, and receive not a standard answer, but thoughtful, meaningful answers. I agree with the opinion of Moscow doctors and express the opinion of a patient. Volkova is a NAME. A doctor and a manager. And, unfortunately, a rare case among Moscow doctors. I would like to point out that today K+31 is perhaps one of the very few Moscow clinics where the quality of work of both doctors and nursing staff far exceeds that of other clinics.
